Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-40 of 40 Bibliography Items Found
Quigley DD, Elliott MN, Slaughter ME, et al. Shadow coaching improves patient experience with care, but gains erode later. Medical Care. 2021 Nov, 59(11): 950-960.
Fifolt M, Patel K, Rucks A, et al. A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey. Journal of Patient Experience. 2021 Oct
Fowler Jr FJ, Brenner PS, Hargraves JL, et al. Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers and Systems Surveys. Med Care. 2021 Oct, 59(10): 907-912.
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214.
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165.
Quigley DD, Qureshi N, AlMasarweh L, et al. Using CAHPS® patient experience data for patient-centered medical home transformation. Am J Manag Care. 2021 Sep, 27(9): e322-e329.
Quigley DD, Slaughter M, Qureshi N, et al. Practices and changes associated with patient-centered medical home transformation. American Journal of Medical Quality. 2021 Sep, 27(9): 386-393.
Ye F, Parast L, Hays RD, et al. Development and validation of a patient experience of care survey for emergency departments. Health Serv Res. 2022 Feb, 57(1): 102-112.
Sanghavi P, McWilliams JM, Schwartz AL, et al. Association of low-value care exposure with health care experience ratings among patient panels. JAMA Intern Med. 2021 Jul, 181(7): 941-948.
Navarro S, Ochoa CY, Chan E, et al. Will improvements in patient experience with care impact clinical and quality of care outcomes?: a systematic review. Med Care. 2021 Jun, : Epub ahead of print.
Quigley DD, Qureshi N, Slaughter ME, et al. Provider and coach perspectives on implementing shadow coaching to improve provider-patient interactions. J Eval Clin Pract. 2021 May, Epub ahead of print.
Mohan CS, Rotter JS, Tan HJ, et al. The association between patient experience and healthcare outcomes using SEER-CAHPS patient experience and outcomes among cancer survivors. J Geriatr Oncol. 2021 May, 12(4): 623-631.
Willard-Grace R, Knox M, Huang B, et al. Primary care clinician burnout and engagement association with clinical quality and patient experience. Journal of the American Board of Family Medicine: JABFM. 2021 May, 34(3): 542-552.
Farias AJ, Toledo G, Ochoa CY, et al. Racial/Ethnic Disparities in Patient Experiences With Health Care in Association With Earlier Stage at Colorectal Cancer Diagnosis: Findings From the SEER-CAHPS Data. Medical Care. 2021 Apr, 59(4): 295-303.
M Ahmedov, Pourat N, Liu H, et al. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States. J Patient Rep Outcomes. 2021 March, 5(1): 59.
Handley SC, Bell S, Nembhard IM. A systematic review of surveys for measuring patient-centered care in the hospital setting. Med Care. 2021 March, 59(3): 228-237.
Cefalu M, Elliott MN, RD Hays. Adjustment of patient experience surveys for how people respond. Medical Care. 2021 Mar, 59(3): 202-205.
Kingery MT, Hoberman A, Baron SL, et al. Day-of-surgery video calls and phone calls increase patient satisfaction with outpatient surgery experience: a randomized controlled trial of postoperative communication modalities. The Journal of Bone and Joint Surgery. 2021 Feb, 10(3): 243-250.
Philips K, Dadlez N, Fazzari M, et al. Effect of real-time feedback devices on primary care patient experience scores: a cluster-randomized trial. J Patient Exp. 2021 Feb, 8.
Lee YSH, Cleary PD, Nembhard IM. Effects of leader tactics on the creativity, implementation, and evolution of ideas to improve healthcare delivery. J Gen Intern Med. 2021 Feb , 36(2): 341-348.
Parast L, Tolpadi AA, Teno JM, et al. Hospice Care Experiences Among Cancer Patients and Their Caregivers. Journal of General Internal Medicine. 2021 Apr, 36(4): 961-969.
Prasad T, Buta E, Cleary PD. Is patient-physician gender concordance related to the quality of patient care experiences?. J Gen Intern Med. 2021 Jan, Epub ahead of print.
Beckett MK, Elliott MN, Gaillot S, et al. Establishing limits for supplemental items on a standardized national survey. Pub Opi. 2016 Dec, 80(4): 964-976.
Jiang N, Malkin BD. Use of Lean and CAHPS Surgical Care Survey to improve patients' experiences with surgical care. Otolaryngol Head Neck Surg. 2016 Nov, 155(5): 743-747.
Elliott MN, Beckett MK, Lehrman WG, et al. Understanding the role played by Medicare's patient experience points system in hospital reimbursement. Health Aff (Millwood). 2016 Sept 1, 35(9): 1673-1680.
Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: Optimism and opposition. J Health Polit Policy Law. 2016 Aug, 41(4): 675-696.
Martino SC, Elliott MN, Hambarsoomian K, et al. Racial/Ethnic disparities in Medicare beneficiaries' care coordination experiences. Med Care. 2016 Aug, 54(8): 765-771.
Castle N, Engberg J, Men A. Satisfaction of discharged nursing home residents. J Appl Gerontol. 2016 Jul, [epub ahead of print].
Grob R, Schlesinger M, Parker AM, et al. Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives.. Health Serv Res. 2016 Jun, 51 Suppl 2: 1248-1272.
Martino SC, Elliott MN, Haviland AM, et al. Comparing the Health Care Experiences of Medicare Beneficiaries with and without Depressive Symptoms in Medicare Managed Care versus Fee-for-Service. Health Serv Res. , 51(3): 1002-20.
Tefera L, Lehrman WG, Conway P. Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches. JAMA. 2016 May, 315(20): 2167-68.
Silvera GA, Clark JR. Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey. Patient Experience Journal. 2016 Spring, 3(1): 101-109.
Hays RD, Mallett JS, Gaillot S, et al. Performance of the Medicare Consumer Assessment of Health Care Providers and Systems (CAHPS) Physical Functioning Items. Med Care. 2016 Feb, 54(2): 205-209.
Harder VS, Krulewitz J, Jones C, et al. Effects of Patient-centered Medical Home Transformation on Child Patient Experience. J Am Board Fam Med. 2016 Jan-Feb, 29(1): 60-8.
Kanouse DE, Schlesinger M, Shaller D, et al. How patient comments affect consumers' use of physician performance measures. Med Care. 2016 Jan, 54(1): 24-31.
Brown JA, Serrato CA, Hugh M, et al. Effect of a post-paid incentive on response rates to a web-based survey. Surv Pract. 2016 Jan, 9(1).
O'Malley AJ, Zaslavsky AM. Optimal small-area estimation when nonrespondents are subsampled for follow-up. J Surv Stat Methodol. 2016, 4(1): 2-21.
Stucky BD, Hays RD, Edelen MO, et al. Possibilities for Shortening the CAHPS Clinician and Group Survey. Med Care. , 54(1): 32-37.
Saunders CL, Elliott MN, Lyratzopoulos G, et al. Do Differential Response Rates to Patient Surveys Between Organizations Lead to Unfair Performance Comparisons?: Evidence From the English Cancer Patient Experience Survey. Med Care. 2016 Jan, 54(1): 45-54.
Mayer LA, Elliott MN, Haas A, et al. Less Use of Extreme Response Options by Asians to Standardized Care Scenarios May Explain Some Racial/Ethnic Differences in CAHPS Scores. Med Care. 2016 Jan, 54(1): 38-44.
