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CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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1-9 of 9 Bibliography Items Found
Quigley DD, Elliott MN, Quereshi N, et al. Associations and Interventions Using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Patient Experience Survey Data: Systematic Review of the Evidence. J Patient Exp. Oct 2024
Matta S, Lee YSH, Grob R, et al. The Perceived Usefulness of Patient Narrative Feedback in Primary Care Settings. Patient Exp J. Aug. 2024, 11(2): 13-26.
Quigley DD, Elliott MN, N Qureshi, et al. How the CAHPS Clinician and Group Patient Experience Survey Data Have Been Used in Research: A Systematic Review. J Patient Cent Res Rev. Jul. 2024, 11(2): 88-96.
Grob R, Lee YSH, Shaller D, et al. “Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement. Qual Manag Health Care. July-Sep. 2024, 33(3): 149-159.
Mog AC, Benson SK, Sriskantharajah V, et al. "You want people to listen to you": Patient experiences of women's healthcare within the Veterans Health Administration. Health Serv Res. May 2024, : 14324.
Quigley DD, Elliott MN, Slaughter ME, et al. Narrative comments about pediatric inpatient experiences yield substantial information beyond answers to closed-ended CAHPS survey questions. J Pediatr Nurs. May-June 2024, 76: 126-131.
Shaller D, Nembhard I, Matta S, et al. Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care. Health Serv Res. Apr 2024, 59(2): 14245.
Lee YSH, Grob R, Nembhard I, et al. Leveraging Patients' Creative Ideas for Innovation in Health Care. Millbank Q. Mar 2024, 102(1): 233-269.
Nembhard IM, Matta S, Shaller D, et al. Learning from patients: The impact of using patients' narratives on patient experience scores. Health Care Manage Rev. Jan 24, 49(1): 2-13.