Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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1-27 of 27 Bibliography Items Found
N Qureshi, Quigley DD. Patient Surveys Are Used Most Often to Assess Health Care Innovations, Rigorous Methods Are Less Common. AM J Med Qual. Jul-Aug. 2024, 39(4): 188-196.
Quigley DD, Predmore Z, Martino S, et al. Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching. J Healthc Manag. 2023 Jun
Quigley DD, Elliott MN, Slaughter ME, et al. Follow-Up Shadow Coaching Improves Primary Care Provider-Patient Interactions and Maintains Improvements When Conducted Regularly: A Spline Model Analysis. J Gen Intern Med. 2023 Jan, 38(1): 221-227.
Quigley DD, Qureshi N, Rybowski L, et al. Summary of the 2020 Â鶹ƵµÀresearch meeting on 'advancing methods of implementing and evaluating patient experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys'. Expert Review of Pharmacoeconomics & Outcomes Research . 2022 May, : 1-8.
Raj M, Banaszak-Holl J. Consumer engagement with information on performance: a narrative review. Qual Manag Health Care. 2021 Jul-Sep, 30(3): 153-165.
Qureshi N, Quigley DD, Hays RD. Nationwide qualitative study of practice leader perspectives on what it takes to transform into a Patient-Centered Medical Home. Journal of Internal General Medicine. 2020 Dec, 35(12): 3501-3509.
Dad T, Tighiouart H, Lacson E Jr, et al. Long-term clinical outcomes among responders and nonresponders to the In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) Survey. Kidney Med. 2020 Feb, 2(2): 181-188.
Cefalu MS, Elliott MN, Setodji CM, et al. Hospital quality indicators are not unidimensional: a reanalysis of Lieberthal and Comer. Health Serv Res. 2019 Apr, 54(2): 502-508.
Finucane ML, Martino SC, Parker AM, et al. A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality. Patient Experience Journal. 2018 Mar, 5(1): 15-26.
Oladeru OA, Hamadu M, Cleary PD, et al. House staff communication training and patient experience scores. J Patient Exp. 2017 Mar 1, 4(1): 28-36.
Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: Optimism and opposition. J Health Polit Policy Law. 2016 Aug, 41(4): 675-696.
Schlesinger M, Grob R, Shaller D, et al. Taking patients' narratives about clinicians from anecdote to science. N Engl J Med. 2015 Aug, 373(7): 675-679.
Anhang Price R, Elliott MN, Cleary PD, et al. Should health care providers be accountable for patients' care experiences?. J Gen Intern Med. 2015 Feb, 30(2): 253-256.
Llanwarne NR, Abel GA, Elliott MN, et al. Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey. Ann Fam Med. 2013 Sept-Oct, 11(5): 467-72.
Ratanawongsa N, Karter AJ, Parker MM, et al. Communication and medication refill adherence: the Diabetes Study of Northern California. JAMA Intern Med. 2013 Feb, 173(3): 210-8.
Zuckerman KE, Wong A, Teleki SS, et al. Patient experience of care in the safety net: current efforts and challenges. J Ambul Care Manage. 2012 Apr-June, 35(2): 138-48.
Arora NK, Reeve BB, Hays RD, et al. Assessment of quality of cancer-related follow-up care from the cancer survivor's perspective. J Clin Oncol. 2011 Apr, 29: 1280-9.
Trigg L. Patients' opinions of health care providers for supporting choice and quality improvement. J Health Serv Res Policy. 2011 Apr, 16(2): 102-7.
Spinks TE, Walters R, Feeley TW, et al. Improving cancer care through public reporting of meaningful quality measures. Health Aff (Millwood). 2011 Apr, 30(4): 664-72.
Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev. 2010 Feb, 67(1): 38-55.
Sequist TD, Schneider EC, Anastario M, et al. Quality monitoring of physicians: linking patients' experiences of care to clinical quality and outcomes. J Gen Intern Med. 2008 Nov, 23(11): 1784-90.
Rodriguez HP, Rogers WH, Marshall RE, et al. The effects of primary care physician visit continuity on patients' experiences with care. J Gen Intern Med. 2007 June, 22(6): 787-93.
Rodriguez HP, Rogers WH, Marshall RE, et al. Multidisciplinary primary care teams: effects on the quality of clinician-patient interactions and organizational features of care. Med Care. 2007 Jan, 45(1): 19-27.
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7.
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59.
Cleary PD. The increasing importance of patient surveys. Qual Health Care. 1999 Sep 18, 8(4): 212.
Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA. 1997 Nov 19, 278(19): 1608-1612.
