National Action Alliance: Webinars
The National Action Alliance hosts informational webinars on patient and workforce safety topics that are of interest to partners and practitioners.
Registration links for upcoming webinars will appear on this page. Stay up to date on announcements of future webinars and other National Action Alliance activities by signing up to join our .
Upcoming Webinars
May 13, 2025: Implementing CMS’ Patient Safety Structural Measure
Please join us for the National Action Alliance for Patient and Workforce Safety webinar, “Implementing CMS’ Patient Safety Structural Measure” being held on Tuesday, May 13th from 12:00 – 1:00 PM ET. We will use our time together to hear from leaders on the frontline of patient safety structural measure (PSSM) implementation and delve into some of the tools and resources that support implementation of the five domains of the PSSM: Leadership Commitment; Strategic Planning and Organizational Policy; Culture of Safety & Learning Health System; Accountability and Transparency; and Patient and Family Engagement. Regardless of where you are in your planning and implementation process, this all-teach all-learn event is one not to be missed! Register now at: .
Previous Webinars
April 15, 2025: Safety Culture in Healthcare: Measuring and Responding (Session 3)
- This webinar was the third of a three-part series on Safety Culture in Healthcare. Presenters discussed how to measure and improve safety culture using tools like AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program, the Safety, Communication, Operational Reliability, and Engagement (SCORE) Survey, Safety Attitudes Questionnaire (SAQ), and others.
- This webinar was the second of a three-part series on Safety Culture in Healthcare. Presenters discussed how to improve teamwork in healthcare settings using TeamSTEPPS® tools and strategies as well as provided an overview of the Comprehensive Unit-based Safety Program (CUSP) that focused on the role of teamwork to improve safety culture.
- This webinar was the first of a three-part series on Safety Culture in Healthcare. Experts shared how leadership rounding with staff has become a powerful intervention for fostering trust, building relationships, and promoting actionable feedback loops and the role of communication and resolution programs (CRPs), like CANDOR, in improving safety culture.
January 21, 2025: Engineering Safety Into Practice Through Implementation of the 2025 SAFER Guides
- In this webinar, Dean Sittig, Ph.D., and Hardeep Singh, M.D., M.P.H., the authors of the Safety Assurance Factors for EHR Resilience (SAFER) Guides, discussed the development of the latest version of the SAFER Guides and use of the guides for self-assessments.
December 10, 2024: Resolving Workforce Turnover Crisis
- Workforce turnover among nurses and physicians is a growing challenge. The final session in the webinar series on workforce safety and well-being discussed the key drivers of nurse turnover, such as burnout, and its impact on patient care.
November 12, 2024: Addressing Healthcare Workforce Burnout
- This webinar examined strategies for reducing staff burnout, explored key drivers of well-being and distress within organizations, presented evidence-informed interventions to address these challenges, and discussed how these approaches can ultimately enhance patient safety and quality for all.
October 8, 2024: Leadership Strategies That Improve Workforce Safety and Well-Being
- In this webinar, experts explored research-based evidence highlighting effective leadership strategies, and shared how specific approaches are being applied in real-world contexts to create safer, healthier work environments.
September 17, 2024: Advancing Patient Safety Through Diagnostic Excellence
- In this webinar, experts shared recently developed tools and strategies for reducing diagnostic error.
August 20, 2024: Empowering Frontline Staff with Competencies for Patient Safety
- In this webinar, patient safety and quality improvement experts discussed the importance of safety competency and training in various healthcare settings.
July 16, 2024: Making Healthcare Safer by Design
- In this webinar, speakers from the American Medical Association and ECRI discussed practical strategies for incorporating safety into health care design processes.
June 18, 2024: Empowering the Patient Voice in Safety Strategies
- In this webinar, speakers from Cincinnati Children's Hospital shared practical strategies for engaging patients, families, and the workforce to improve safety in healthcare systems.
- In this webinar, speakers reviewed the self-assessment from the National Action Plan and shared examples of how the self-assessment process helped drive progress towards improved safety outcomes.
April 23, 2024: Progress Update: The National Action Alliance for Patient and Workforce Safety
- In this webinar, speakers shared an update on the National Action Alliance's progress and discussed plans for how to operationalize and organize toward a 50% improvement in preventable harm to patients and the workforce.
September 26, 2023: The Journey Toward Becoming a High-Reliability Organization
- In this webinar, speakers highlighted the Veterans Health Administration's journey toward becoming a high-reliability organization, focusing on how to create a learning health system.
August 22, 2023: Engaging Boards and Executive Leadership in Safety
- In this webinar, speakers covered how healthcare leadership can support board engagement on quality, the workflow and attributes of a board committed to quality, and strategies and tools that can support the board's oversight of quality.
July 25, 2023: Including Patients and Families in Improving Healthcare Safety
- In this webinar, speakers discussed the foundational elements of including patients and families in safety, new opportunities for engaging patients and families in making care safer, and how hospitals and healthcare systems can implement patient and family engagement.
June 27, 2023: Violence in the Workplace
- In this webinar, speakers discussed violence in the workplace, including information about how it manifests, key strategies for addressing it, and examples of how these strategies are being implemented.
April 25, 2023: National Action Alliance's Primary Activities
- In the first National Action Alliance webinar, speakers provided an overview of the National Action Plan and more information on the National Action Alliance for Patient and Workforce Safety.
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